Jedox Excel Add in does not work, when I click any of the Jedox buttons in Excel 2007, no any reaction at all

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  • Jedox Excel Add in does not work, when I click any of the Jedox buttons in Excel 2007, no any reaction at all

    Around 1 month ago, I install the Jedox Excel Add-in in my Office 2007 in my Windows XP. But about 2 weeks later, it became malfunction suddenly; when I click any of the Jedox buttons in Excel 2007, no any reaction at all.

    But in these few months, I did not install new application or change the Windows settings.

    Then today, I uninstalled the Jedox and the Office completely, and then reinstall them again, but the Jedox Add-in still has no any reaction. Please help!

    Thanks!

    Best,
    Ho